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Selected Quotes from Over 3,000 Interviews with Leading AI Executives

Ian Wilson
HSBC logo
Ian Wilson Former Head of AI

Legacy fraud-detection tools were pretty antiquated and not very good at spotting the fraud and internal misconduct patterns risk teams needed to flag—which is why risk got funded before other banking domains.

Jan Neumann
Comcast logo
Jan Neumann Senior Director, Applied AI Research

Do you have specific data nobody else has on a particular process? That’s my proxy for whether a project needs custom modeling versus off-the-shelf SaaS AI.

David Carmona
Microsoft logo
David Carmona VP, Microsoft Discovery and Quantum

This isn’t scientist augmentation or one-to-one Copilot use—it’s rethinking how you do R&D. Specialized AI agents can generate millions of candidates, simulate them, filter them, analyze them, and loop back—all integrated with scientists.

Marco Argenti
Goldman Sachs logo
Marco Argenti Chief Information Officer

On AI’s role in high-stakes financial decision-making: how do you measure your ‘return on attention’? As in, if you have a certain amount of time, where do you focus it.

Matt Renner
Google Cloud logo
Matt Renner President and Chief Revenue Officer

Have an agentic strategy. Understand where your agents are going to be created, understand what you want to accomplish, and make sure they’re using protocols and standards that are widely available and interoperable. That’s how you avoid throwing away agents—how you avoid agents on islands.

Leo Barella
Takeda logo
Leo Barella Former Chief Technology Officer

Digital is really the automation of data collection from a business process—whether that’s patient data, a manufacturing line, or lab instruments.

Lee Smallwood
Citi logo
Lee Smallwood Chief Operating Officer

Probably the biggest difference in that kind of culture of innovation is a comfort with failure.

Shane Zabel
Raytheon logo
Shane Zabel Artificial Intelligence Technology Director

If you don’t treat this as an iterative, ongoing, living process, the technology will move past your strategy.

Drew Henry
Arm logo
Drew Henry EVP, Physical AI Business Unit

The big change now is how you transfer from things being automated to things being intelligently controlled—and you need to be very confident these AI systems aren’t going to screw things up. When an LLM hallucinates, that’s just a bad answer; in a logistics or manufacturing operation, that’s lines down.

Jan Kautz
NVIDIA logo
Jan Kautz VP of Learning and Perception Research

The difference from Excel spreadsheet modeling to AI is that you will have to hire dedicated data-science expertise, scoped to that specific problem—that’s the real line between deterministic modeling and machine learning.

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